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Politique de confidentialité

Ma Bulle Créative gère cette boutique et ce site web, incluant toutes les informations, contenus, fonctionnalités, outils, produits et services connexes, afin de vous offrir, à vous, le client, une expérience d’achat soigneusement choisie (les « Services »). Ma Bulle Créative est propulsée par SumUp, ce qui nous permet de vous fournir ces services. Cette politique de confidentialité décrit comment nous collectons, utilisons et divulguons vos informations personnelles lorsque vous visitez, utilisez, effectuez un achat ou une autre transaction via les Services ou communiquez avec nous autrement. En cas de conflit entre nos Conditions d’utilisation et cette Politique de confidentialité, cette Politique de confidentialité contrôle la collecte, le traitement et la divulgation de vos informations personnelles.

Veuillez lire attentivement cette Politique de confidentialité. En utilisant et en accédant à l’un des Services, vous reconnaissez avoir lu cette Politique de confidentialité et comprendre la collecte, l’utilisation et la divulgation de vos informations telles que décrites dans cette Politique de confidentialité.

Informations personnelles que nous collectons ou traitons

Lorsque nous utilisons le terme « informations personnelles », nous faisons référence à des informations qui vous identifient ou peuvent raisonnablement être liées à vous ou à une autre personne. Les informations personnelles n’incluent pas les informations collectées anonymement ou qui ont été désidentifiées, de sorte qu’elles ne peuvent pas vous identifier ou être raisonnablement reliées à vous. Nous pouvons collecter ou traiter les catégories suivantes d’informations personnelles, y compris les déductions tirées de ces informations personnelles, selon votre interaction avec les Services, votre lieu de résidence, et selon les permis ou les exigences de la loi applicable :

  1. Coordonnées incluant votre nom, adresse, adresse de facturation, adresse de livraison, numéro de téléphone et adresse e-mail.
  2. Informations financières incluant les numéros de carte de crédit, de carte de débit et de comptes financiers, les informations sur les cartes de paiement, les informations sur les comptes financiers, les détails des transactions, la forme de paiement, la confirmation de paiement et d’autres détails de paiement.
  3. Informations de compte incluant votre nom d’utilisateur, mot de passe, questions de sécurité, préférences et paramètres.
  4. Informations sur les transactions incluant les articles que vous voyez, mettez dans votre panier, ajoutez à votre liste de souhaits, ou achetez, retournez, échangez ou annulez, ainsi que vos transactions passées.
  5. Les communications avec nous, y compris les informations que vous incluez dans les communications avec nous, par exemple, lors de l’envoi d’une demande de service client.
  6. Informations sur l’appareil, y compris des informations sur votre appareil, navigateur ou connexion réseau, votre adresse IP et d’autres identifiants uniques.
  7. Informations sur l’utilisation, y compris des informations concernant votre interaction avec les Services, ainsi que la manière et le moment où vous interagissez avec ou naviguez dans les Services.

Sources d’informations personnelles

Nous pouvons recueillir des informations personnelles auprès des sources suivantes :

  1. Directement de votre part, y compris lorsque vous créez un compte, visitez ou utilisez les Services, communiquez avec nous ou nous fournissez autrement vos informations personnelles ;
  2. Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
  3. From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
  4. From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  1. Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
  2. Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
  3. Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
  4. Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
  5. Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  1. With SumUp, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
  2. With business and marketing partners to provide marketing services and advertise to you. For example, we use SumUp to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. .
  3. When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
  4. With our affiliates or otherwise within our corporate group.
  5. In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with SumUp

The Services are hosted by SumUp, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with SumUp as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain SumUp enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with SumUp. To provide these enhanced features, SumUp may make use of personal information collected about your interactions with our store, along with other merchants, and with SumUp. In these circumstances, SumUp is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how SumUp uses your personal information and any rights you may have, you can visit the SumUp Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here SumUp Privacy Portal Link.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

  1. Right to Access / Know. You may have a right to request access to personal information that we hold about you.
  2. Right to Delete. You may have a right to request that we delete personal information we maintain about you.
  3. Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
  4. Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  5. Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

If you reside in the UK or European Economic Area, and subject to exceptions and limitations provided by local law, you may exercise the following rights in addition to the rights outlined above:

  1. Objection to Processing and Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information for certain purposes.
  2. Withdrawal of Consent: Where we rely on consent to process your personal information, you have the right to withdraw this consent. If you withdraw your consent, this will not affect the lawfulness of any processing based on your consent before its withdrawal.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how SumUp uses your personal information and any rights you may have, including rights related to data processed by SumUp, you can visit.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority. For the EEA, you can find a list of the responsible data protection supervisory authorities here.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

Nous pouvons mettre à jour cette Politique de confidentialité de temps à autre, notamment pour refléter des changements dans nos pratiques ou pour d’autres raisons opérationnelles, légales ou réglementaires. Nous publierons la politique de confidentialité révisée sur ce site web, mettrons à jour la date de « Dernière mise à jour » et fournirons un avis selon la loi applicable.

Contact

Si vous avez des questions concernant nos pratiques de confidentialité ou cette Politique de confidentialité, ou si vous souhaitez exercer l’un des droits qui vous sont protémés, veuillez nous appeler ou nous envoyer un e-mail à mabullecreative61@gmail.com ou nous contacter à Mortrée, Mortrée, 61570, FR. Aux fins des lois applicables sur la protection des données, nous sommes le responsable de vos informations personnelles.